Air China new Los Angeles office building. The modern offices, located in El Segundo just south of LAX at 2131 East Maple Avenue, will serve as Air China's North American headquarters combining its sales, marketing and call center reservations staff.
The building accommodates a 50-position call center, half of which was immediately occupied after the Grand Opening. The center currently answers customers' phone calls throughout the United States and Canada from Monday to Saturday. Beginning April 1, it will also be open on Sundays from 7:30 a.m. through 4:00 p.m., Pacific Time. The toll free number is 800-882-8122.
"This is a strong demonstration of our commitment to the Los Angeles community, and we are proud of this multi-million dollar investment in the US market especially during these difficult economic times," said Ms. Lan Zhang, Executive Vice President of Air China. "Our new space is essential for the creation of job opportunities that we will provide, since it allows us to easily add employees as we grow," she continued.
Air China currently operates a Boeing 747-400 daily non-stop, three-class service between Los Angeles and Beijing, offering connections throughout China, Asia, and the world. According to Ms. Lan Zhang, the airline's future plans include adding a second flight from Los Angeles to Beijing to serve the increase of travelers between the U.S. and China. The airline advised this prospective additional flight further reflects the carrier's confidence in its U.S. operations, and a LAEDC study suggests that such a flight contributes an annual $623 million to the local economy and supports 3,100 local jobs.
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